Air Duct & Dryer Vent Cleaning | Victoria Duncan Nanaimo

Victoria 250.590.6100 | Duncan 250.597.8000 | Nanaimo 250.585.7007
info@cleanairforce.ca

All our work is booked by owner, Stephanie Ballard and performed by owner, Neil Ballard. Being a small, owner operated company, we guarantee that you will received the highest quality of work from start to finish!

To Receive a Quote:

Please submit the form below and Stephanie will reply as soon as possible. We are very transparent and honest about our work, this is why we ask all the right questions!

Multiple Unit Discounts: We offer discounts when booking multiple dryer vents at one location, adding a dryer vent onto a chimney sweep service or an air duct cleaning service.

Free Dryer Vent Add-On: One free basic (Level 1) dryer vent cleaning is included with our air duct cleaning services as long as it is easily accessible (ground or step-ladder).

Please Answer the Questions Which Relate to the Service(s) Requested

Name

Phone

Address

Service(s) Required:

Air Duct Cleaning

Chimney Sweeping

Dryer Vent Cleaning

Other

DRYER VENT CLEANING

Where does your dryer vent exit the house? Ground level, step-ladder accessible, second story wall, single-story roof, second story roof.

Approximately how many feet in length is the vent

Are you having issues with your dryer or vent?

Is is taking long to dry clothes? Is there moisture in the laundry room? Is the dryer sensor saying the vent needs to be cleaned? Is there a suspected blockage or bird nest? Etc.

Please attach up to 3 photos if the dryer vent exits on a roof or is difficult to access.

CHIMNEY SWEEPS

We require a photo before booking masonry/standard fireplaces

Steep/Dangerous Roofs:

For safety reasons, we do not generally work on steep roofs (pitch greater than 4/12). Metal, shake, etc. roofs are only accessed in dry weather. Our chimney sweeps are generally performed from inside of the home. Most chimney caps can be cleaned using this method, if they are properly secured.

What type of chimney do you have?

Wood Insert (must have metal chimney liner)

Factory-Built Fireplace

Wood Stove with a straight metal chimney going out the ceiling

Wood Stove with a pipe that goes into the wall/chimney

Standard Masonry Fireplace

We do not offer WETT Inspections or clean boilers, wood cookstoves, pellet stoves, wood furnaces, heatilator fireplaces or non-code compliant fireplaces.

Please attach up to 3 photos of your insert/wood stove/fireplace/chimney here.

AIR DUCT CLEANING

We require photos of the air handler and exposed ducting prior to booking. This is to ensure we can do the best job possible for you!

Crawl Spaces:

If your furnace and air ducts are in a crawl space, we will require several well-lit photos showing the air handler/furnace as well as all the ducting in the crawl space, before determining if it is a job we are able to take on. When crawl space access is required, this is often where a large portion of the work is completed. We do not work in crawl space for homes larger than 2500 sqft.

Attics: If the air handler is in the attic, unfortunately this is not a job we can take on.

What is the square footage of your home serviced by the air handling system?

Not including garages or areas that are not serviced by the forced air system. If you are unsure, this information can be found on the BC Assessment website. *We do not service homes larger than 4000 sqft.

Is your air handler (HRV, furnace, heat pump) currently operational?

Does your home have more than one thermostat to control a single air handling system?

We do not clean zoned systems with electronic dampers (multiple thermostats for one system).

What type of air handler do you have? (Gas, electric, oil, heat pump, HRV)

Where is the air handler located? (Basement, closet, crawl space, etc.)

Photos required for confined spaces like closets, under the stairs or crawl space.

Is there exposed metal ducting coming directly off the supply and return sides of the air handler or is all ducting enclosed in drywall?

We need to verify there is enough exposed ducting to create adequate access points for cleaning. The supply and return ducts and plenums need to be free from obstructions like pipes, hot water tanks, etc.

Does your furnace also offer air conditioning? If yes, we will require photos of the air handler to ensure adequate access for cleaning.

Does your home have a furnace/heat pump AND an HRV system? If yes, we will require more information prior to booking.

Has there been any rodent activity in the air ducts?

If the ducts are heavily contaminated with rodent urine/feces, this is likely not a job we can take on.

Is there easy access to a 220v outlet? Electric stove or electric dryer outlet.

Our vacuum uses a 220v outlet. We do not move stacking washer/dryer units or built-ins. If you do not have one of these outlets easily accessible, please let us know before booking as we may have another option.

Please upload up to 10 photos of your furnace/heat pump/HRV and any exposed metal ducting.

Additional Information

Is there any additional information that will help us provide you with a quote?